Legal notice

Vendor: The Westin Tokyo

Managing Company: K.K. Mita Holding

Postal Code: 153-8580

Address: 1-4-1 Mita, Meguro-ku, Tokyo, Japan

Product price: All prices listed on website include 8% consumption tax.

How to order: Complete your order from Shopping Cart

Payment method: Credit card (VISA, MASTER, JCB, AMEX), Apple Pay, Google Pay

Payment will be automatically deducted from your designated account based on the terms and conditions with each credit card company.

Payment processing period: Payment will be processed at the time of order.

Return policy: Due to the nature of the product, exchanges and returns are not accepted.

Cancellation: Cancellation after online payment is not accepted.

Refunds: Refunds are not available.

Delivery: Shipping fee for all items except for "Heavenly Bed Mattress (and Base)" is ¥1,870 (tax included). Shipping charge for "Heavenly Bed Mattress (and Base)" is different by areas and sizes. 

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Store Pick-up: Free of charge

Delivery time: Different by every collection

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Online store contact information
Phone number: 03.5423.7627 (weekdays 10:00 - 18:00 *except holidays)
E-mail address: info@westintokyoshop.com
Contact person: Retail Section, Sales & Marketing Department
Website: www.westintokyoshop.com


The Westin Tokyo contact information
Phone number: 03.5423.7000
Website: www.westintokyo.com